The estimated delivery time (EDT) is our best prediction for when your order will arrive, based on two main factors:

Estimated fulfillment time + Estimated shipping time = Estimated delivery time

How we calculate fulfillment time

Most orders are fulfilled within 2–5 business days. We calculate this time based on our current order volume and how quickly our fulfillment centers are working.

Note
The day you place your order is not included in the 2–5-business-day fulfillment timeframe. The first business day is the next business day after the order is placed.

How we calculate shipping time

Shipping time depends on your customer's location. We use past delivery data to your region to estimate how long shipping will take.

For detailed timelines by product type and country, visit our Shipping page. Learn more about our shipping methods and delivery speeds.

Why the delivery might take longer

While we aim to meet our estimated delivery time with every order, delays can still happen. Common reasons include:

  • Problems with print or embroidery files that cause your order to be held and add to the fulfillment time.
  • Temporary product stock issues.
  • Shipping delays, like missed delivery attempts, bad weather, or carrier disruptions.

What to do if the order is late

If the estimated delivery time (EDT) shown on your order's tracking page has passed, we recommend waiting an additional 3 business days, as occasional delays can occur.