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OVERVIEW
Welcome to PunchLab! The terms "we," "us," and "our" refer to PunchLab. PunchLab operates this store and website—including all related information, content, features, tools, products, and services—to provide you, the customer, with a curated shopping experience (the "Services"). PunchLab is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, along with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), outline your rights and obligations when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services. SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have consented to allow any of your minor family members to use the Services on a device that you own, purchase, or manage.
To use the Services—including accessing or browsing our online stores or purchasing any of the products or services we offer—you may be asked to provide certain information, such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you possess all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account and for all activity associated with your account credentials. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to accurately display the products and services offered in our online stores. However, please note that product colors and appearance may differ from what is shown on your computer screen, depending on the type of device used to access the store as well as the device's settings and configuration. We do not guarantee that the appearance and quality of any products or services purchased by you will meet your expectations or be identical to those presented or displayed in our online stores.
All product descriptions are subject to change at any time and at our sole discretion, without prior notice. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction, as the case may be.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. PunchLab reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until PunchLab confirms its acceptance. We must receive and process your payment before accepting your order. Please carefully review your order before placing it, as PunchLab may not be able to cancel it once accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are eligible for return or exchange solely in accordance with our return policy [LINK].
You represent and warrant that the products purchased by you are intended solely for personal or household use and are not intended for commercial resale or export. CHAPTER 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email. Unless expressly stated otherwise, the listed prices do not include VAT, shipping costs, handling fees, customs duties, or import charges.
Prices listed in our online stores may differ from prices offered in physical stores, other online stores, or stores operated by third parties. From time to time, we may offer promotions as part of the Services that may affect the price and are subject to separate terms and conditions....different from these Terms. In the event of a conflict between the promotion terms and these Terms, the promotion terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transaction and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred at the posted prices, including shipping and handling costs and any applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control. Title and risk of loss pass to you upon transfer of the products to the carrier. SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio materials, as well as their design, selection, and arrangement, are the property of PunchLab, its affiliates, or its licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material contained in the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you a license or other rights under any patent, trademark, copyright, or other intellectual property of PunchLab, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by PunchLab.
PunchLab’s names, logos, product and service names, designs, and slogans are trademarks of PunchLab or its affiliates or licensors. You may not use such marks without the prior written permission of PunchLab. Shopify, the logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans within the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may access third-party tools through the Services over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You are responsible for ensuring that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any functionalities embedded by a third party). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you choose to leave the Services to access such third-party materials or websites, you do so at your own risk.
We are not liable for any losses or damages related to your access to any third-party website, your purchase, or your use......regarding any products, services, resources, or content on any third-party website. Please carefully review the third party's policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to that third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]
PunchLab is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchase transactions take place directly with PunchLab. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and PunchLab, including any injuries, damages, or losses resulting from the purchase of Products and services. You hereby expressly release Shopify and Shopify’s affiliates from all claims, damages, and liabilities arising out of or related to your purchase and transactions with PunchLab.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have reviewed this privacy policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services for your benefit. Information you submit to the Services will be transmitted to and shared with Shopify and third-party companies—which may be located in a country other than your place of residence—for the purpose of providing services to you. Please review our privacy policy [LINK] for more detailed information on how we, Shopify, and our partner use your personal information.
SECTION 11 – FEEDBACK
If you submit, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may exercise our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Service.
Furthermore, you represent and warrant that: (i) you possess all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms. We are under no obligation to (1) maintain the confidentiality of your Feedback; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Furthermore, you agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, nor will it contain any computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of the Feedback. You are solely responsible for any Feedback you post and for its accuracy. We assume no responsibility and accept no liability for any Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions......product details, prices, promotions, offers, shipping costs, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful purpose or in bad faith; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or cause harm to any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) transmit or arrange for the sending of any advertising or promotional material, including "junk mail," "chain letters," "spam," or any other similar solicitations; (h) impersonate or attempt to impersonate another person or entity; or (i) engage in any other conduct that restricts or inhibits anyone’s use of the Services, or which, in our judgment, may harm PunchLab, Shopify, or users of the Services or expose them to liability.
Furthermore, you agree not to: (a) transmit or upload viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the Services; (c) collect or harvest personal information about others; (d) engage in spamming, phishing, pharming, or impersonating the Services; (e) use any robots, spiders, scraping, data gathering and extraction tools, automated devices or processes, artificial intelligence tools (such as AI agents), or automated or manual means to access the Services; or (f) interfere with, circumvent, or bypass security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or close your account at any time and without prior notice if we determine that you have violated any part of these Terms.
SECTION 14 – AGENTS
14.1 This section (“Agents”) applies if you use the services of, authorize, enable, or commission an Agent to access, use, or interact with any Services. “Agent” means software or a service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity, and which may operate on behalf of or using that person’s device without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless, in each instance, it identifies itself and operates in strict compliance with the requirements set forth in Section 14.4 below. Furthermore, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Services.
14.3 We may restrict—including through technical means—whether and how an Agent accesses, uses, and interacts with the Services. 14.4 Agents must: (i) for all HTTP/HTTPS requests, identify that the request originates from an Agent and disclose the Agent’s name by including the string “Agent/[agent name]” in the request; (ii) not hide or conceal the fact that any access, use, or interactions originate from an Agent, for example by (a) mimicking human behavior and interaction patterns or (b) completing or bypassing CAPTCHAs or measures designed to distinguish human computer use; (iii) truthfully answer any questions or prompts intended to determine whether interactions originate from a human or a computer; and (iv) not circumvent or otherwise avoid any measures designed to block, limit, modify, or control whether and how Agents access, use, or interact with any Shopify consumer service....interact.
SECTION 15 – TERMINATION
We reserve the right to terminate this agreement or deny you access to the Services (or any part thereof) at our sole discretion, at any time and without prior notice; you will remain liable for all amounts due up to and including the date of termination.
The following sections shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should remain in effect despite termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
Information presented within or made available through the Services is provided for general purposes only. We do not guarantee the accuracy, completeness, or usefulness of such information. Any reliance on such information is at your own risk. We disclaim all liability arising from reliance on such materials by you or any other person using the Services, or by anyone who may become aware of their content. Except as expressly indicated by [Seller], the services and all products offered through the services are provided on an "as is" and "as available" basis for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of the services will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the exclusion of implied warranties or other warranties, so the above exclusion may not apply to you. SECTION 17 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL THE SELLER, OUR PARTNERS, DIRECTORS, MANAGERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS OF SHOPIFY AND SHOPIFY’S AFFILIATES BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF ...SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless PunchLab, Shopify, and our affiliates, partners, managers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims—including reasonable attorney’s fees—owed to any third party due to or arising out of (1) your breach of these Terms of Service or the documents incorporated herein by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any such claim, provided that failure to provide prompt notice shall not relieve you of your obligation unless you have suffered material prejudice. We may control the defense and settlement of any such claim at your expense, including the choice of counsel; however, we will not settle any claim requiring you to undertake non-monetary obligations without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of claims subject to indemnification, including by providing relevant documents.
SECTION 19 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service....such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which PunchLab is headquartered. You and PunchLab consent to the jurisdiction and venue of these courts.
SECTION 23 – HEADINGS
The headings used in this document are for convenience only and do not limit or otherwise affect the provisions of these Terms.
SECTION 24 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to

punchlabinfo@gmail.com